We have used M&R for regular servicing of our furnace for years with no issues. So when we recently bought a new home and needed air conditioning installed, we knew M&R was the place to go. The owner himself did the consultation and was very thorough, providing us with the best options for efficiency and cost. He explained the why and how of each step without making us feel dumb. The team that performed the actual installation was extremely professional, friendly and courteous. The foreman, Mike, went above and beyond to explain what we could expect to be done each day, continuously checked with us to be sure everything was going well and to ask if we had any questions. They arrived on time each day and always made sure our home was clean when they were done working. I was also on maternity leave during the installation and without being asked, the guys were very considerate and cautious with how much noise they were making when the baby was sleeping. Small details like that really set a company apart. I highly recommend M&R to anyone looking for a reliable and professional service.